Cookie Policy

Last Updated: 6/2/2026
1. Introduction

This Cookie Policy explains how PAYDIRECT ("we," "our," "us")uses cookies and similar tracking technologies when you visit or use our payment and logistics application ("App"). By continuing to use our App, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website or use an application. They help us recognize your device, improve user experience, remember preferences, and enable specific secure functionalities.

3. Types of Cookies We Use

We use different types of cookies to enhance user experience and improve our App’s functionality:

  • Essential Cookies: Necessary for the App to function properly. These include authentication cookies, security tokens, and fraud prevention identifiers.
  • Performance Cookies: These collect anonymous information about how users interact with our App (e.g., most visited pages, load times) to help us optimize performance.
  • Functionality Cookies: Used to remember your settings and preferences (like language or currency) to provide a more personalized experience.
  • Security & Analytics: We use cookies to verify accounts and determine when you are logged in, helping us protect your financial data.
4. How We Use Cookies

Cookies allow us to:

  • Authenticate and secure user accounts.
  • Maintain session management and user preferences.
  • Analyze traffic and user interaction to improve our logistics services.
  • Provide personalized content and tracking updates.
  • Detect and prevent fraudulent activities or unauthorized access.
5. Managing Your Preferences

You can manage your cookie settings at any time. Please note that blocking essential cookies may impact the security and functionality of our payment services.

  • Adjust your browser settings to block or delete cookies.
  • Use Privacy Settings within the PAYDIRECT app menu.
  • Opt out of third-party analytics via your device global privacy controls.
Need Further Assistance?

If you have any questions regarding our use of cookies or your data privacy, please reach out to our legal and compliance team.

Accra Hub

No. 12 Financial District, East Legon, Ghana

Tel: +233 24 000 0000

compliance@paydirect.com

Alternatively, use the link below to reach our dedicated support desk:Contact Support Team